Danielle, you are so accomplished in the art of emotional intelligence and tactical empathy. I’m finally feeling a breakthrough that this practice is rewiring my brain. 

Role playing, taking notes, becoming more aware and sharing our experiences is the only way to improve. Thank you for being candid that you yourself are not perfect.  Sharing where you feel stress in speaking with clients keeps it real.  

You are helping me to feel excited about getting in my reps and really doing this.  Thank you so much for your experience and guidance.